Zororo-Phumulani Funeral Plan invites unemployed youth to apply for the Internship Programme 2024.
Closing date: 15 July 2024
Locations: Various, South Africa
Zororo-Phumulani Funeral Plan: Internship Programme 2024
Zororo-Phumulani is an Authorised Financial Services Provider in South Africa. Established in 2012, Zororo-Phumulani offers services to all countries in the SADC region.
Proudly powered by Doves Zimbabwe, Zororo-Phumulani is headquartered in Braamfontein , Johannesburg.
A career at Zororo-Phumulani means you’ll become one of the over 100 professionals working at Zororo-Phumulani to provide cover to its diverse range of clientelle.
Customer Care/Marketing Internship
Job Title: Customer Care Department: Marketing X 1
Essential Duties and Responsibilities
- Managing our social media platforms (WhatsApp, Facebook and Twitter Platforms).
- Respond to customer queries on all our platforms timeously.
- Serve as a point of contact for customers seeking assistance over the people or online.
- Monitor marketing channels and contribute to lead generation.
- Perform any other duties.
Competencies
- Ability to work under pressure
- Fast learner
- Excellent marketing skills
- Analytical, goal-oriented work style
Education and/or Experience
- Matric and Certificate in Marketing
- Valid Work Permit or South African ID
Accounts Internship
Job Title: Accounts Internship Department: Finance X2
Essential Duties and Responsibilities
- Bookkeeping and general accounting.
- Creating and maintaining spreadsheets.
- Operating data terminals calculators and other standard office equipment.
- Performing clerical work and interoffice support including receiving and processing mail.
- Invoicing and reconciliation for varying departments.
- Budgets for all departments.
- Assembling, sorting and tabulating codes and filing data.
- Verifying claims and processing orders and deposit slips.
- Any other duty assigned by your manager.
Competencies
- Pay attention to detail
- Hardworking
- Can work under pressure
- Good communication and written skill
Education and/or Experience
- Matric and Certificate in Accounting
- Valid Work Permit or South African ID
Retention Internship
Job Title: Retention Internship Department: Marketing
Essential Duties and Responsibilities
- To make outbound retention calls to existing customers.
- Help maintain our high levels of client acquisition, retention, and reactivation.
- Liaise with other departments, when required, to escalate and resolve issues and/ or report faults to ensure that customers remain satisfied with our services.
- Explaining the payment process mechanism to customers.
- Ensuring customer satisfaction, professional communication.
- Making follow-up calls on new customers and existing customers not paying their premiums.
- Provide excellent customer service and ensure customer satisfaction.
- Make payment reminder calls to existing and new customers.
- Produce weekly and monthly reports on work done.
Competencies
- Good Communication skills
- Ability to perform tasks under pressure
- Good listening skills and attention to detail
- Ability to multi-task, set priorities and manage time effectively
Education and/or Experience
- Matric and Certificate in Marketing
- Valid Work Permit or South African ID
Transport and Services Internship
Job Title: Transport and Service Internship Department: Transport & Services
Essential Duties and Responsibilities
- Custodian of transport policy
- Vehicle allocation to different departments as and needed.
- Scheduling vehicles for maintenance appointments and intervals
- Weekly and monthly reports as requested by management.
- Drivers’ management, schedules, and route planning
- Implementing the vehicle management system
- Prepare drivers and vehicles paperwork for repatriation.
- Any other duties assigned by management.
Competencies
- Excellent communication and people management skills
- Excellent written and verbal customer service
- Ability to collaborate with teams.
- Ability to perform tasks under pressure.
- Attention to detail and accuracy.
Education and/or Experience
- Matric and Certificate in Logistics
- Valid Work Permit or South African ID
How to Apply
If you meet the requirements and are interested please email your CV to hr-department@zororo-phumulani.co.za or hr-info@zororo-phumulani.co.za.
Closing date Monday 15 July 2024.
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