Join Road Accident Fund (RAF) as a Consultant (Pre-Assessment X 7).
Closing date: 02 July 2024
Join Road Accident Fund (RAF) as a Consultant
Division: Claims
Location: Cape Town, Western Cape, ZA
Employment Type: Fixed Term Contract
Disability (EE targeted role): Yes
T.A.S.K Grade: 10
Job Posting Salary: R434,656.00
Job Posting End Date: 2 Jul 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
NB: This is a 6 Months Fixed Term Contract
Purpose of the Job: The Consultant: Pre assessment is responsible for the pre assessment of prospective claims applications.
Key Performance Areas
Pre-Assessment of prospective claims.
- Record all the submitted documents for prospective claims.
- Determine the benefits and the products submitted based on the submitted documents.
- Assess the submitted documents to determine compliance as per defined processes and rules.
- Apply compliance and / lodgement rules in pre assessing the prospective claim.
- Identify duplicate claims and linked claims.
- Examine the prescription of lodgement and apply prescription rules.
- Verify mortality with Home Affairs.
- Communicate the assessment outcome to the prospective claimants.
Quality assurance.
- Ensure that pre assessment processes are implemented and maintained at the highest standard.
- Maintain the implementation an unusual occurrence procedures.
Reporting.
- Track and report against set objectives and targets.
- Report on emerging risks.
- Provide ad hoc reports on process improvement initiatives.
Stakeholder Management.
- Maintain healthy relationships with all stakeholders.
- Follow up and feedback to all stakeholders to keep the updated on the status of a query.
- Respond to queries within the predefined turnaround times.
Qualifications
- Bachelor’s Degree/Advanced Diploma) related qualification.
Experience
- Relevant 3 years’ experience in the Claims environment.
Competencies
Behavioural:
- Planning, Organising and Coordinating.
- Personal mastery.
- Judgement and Decision Making.
- Ethics and Values
- Client Service Orientation.
- Emotional Wisdom.
- Ethics and Governance.
- Customer orientation and customer focus.
Technical:
- Ability to differentiate different RAF Products.
- Knowledge of Motor vehicle At.
- Complex problem identification, solving and decision making.
- Customer value proposition.
- Good financial management skills.
- Strong analytical capabilities.
- Knowledge of Motor Vehicle Accident legislation
- PFMA knowledge.
- Attention to details.
- Natis and cross Check systems.
NB: Applications should be submitted to the RAF e-recruitment platform.
No hand delivered applications will be accepted.
YOU MAY ALSO APPLY FOR:
- X14 Permanent Finance Clerk Posts at Department of Transport
- Department of Health and Wellness Entry Level Jobs (Grade 10)
INSTRUCTION TO PROSPECTIVE APPLICANTS
- Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered.
- Applicants are restricted to apply for a maximum of 3 positions only.
- Applicants must be unemployed, was never employed in the field of the post and never participated in an internship programme in the relevant field of the post previously.
- Should it be found that the applicant previously served as an intern and did not disclose that info and it is discovered later, the applicant will be disqualified.
- We encourage applicant to apply in their respective regions that they are based.
- Only first 100 applications will be considered
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”
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