Join Afrika Tikkun’s Contact Centre Learnership 2023 and receive training and mentorship from industry experts. Apply today and take the first step towards a successful career in customer service.
Closing date: On-going
Location: Johannesburg, Gauteng
Stipend: R5500 Per month
Afrika Tikkun: Contact Centre Learnership 2023
Are you looking for an opportunity to kickstart your career in customer service? Look no further than Afrika Tikkun’s Contact Centre Learnership
What is Afrika Tikkun’s Contact Centre Learnership?
Afrika Tikkun’s Contact Centre Learnership is a program designed to provide individuals with the necessary skills and knowledge to succeed in a career in customer service.
Participants will receive training and mentorship from industry experts, as well as practical experience working in a contact centre environment. This program is a great opportunity for those looking to start a career in customer service and gain valuable skills and experience.
Who is eligible to apply for the learnership?
- To be eligible for Afrika Tikkun’s Contact Centre Learnership 2023, applicants must have a matric certificate and be between the ages of 18 and 35.
- They must also have excellent communication skills, both written and verbal, and be able to work well in a team environment.
- Previous experience in customer service is not required, but it is an advantage.
- Applicants must be willing to commit to the full duration of the program, which is 12 months.
Requirements:
Must have matric
Must be located around Johannesburg
Behavioral competencies and Personal Attributes:
Communication skills
Exceptional listener
Telephonic mannerism.
Dynamic personality
Outgoing
What kind of training and mentorship will be provided?
Afrika Tikkun’s Contact Centre Learnership 2023 provides comprehensive training and mentorship from industry experts. Participants will receive training in customer service, communication skills, problem-solving, and conflict resolution.
They will also receive mentorship from experienced professionals in the field, who will provide guidance and support throughout the program. This combination of training and mentorship will equip participants with the skills and knowledge they need to succeed in a career in customer service.
What are the benefits of completing the learnership?
Completing Afrika Tikkun’s Contact Centre Learnership 2023 comes with many benefits. Participants will receive comprehensive training in customer service, communication skills, problem-solving, and conflict resolution, which are all valuable skills in any career.
Additionally, participants will receive mentorship from experienced professionals in the field, who can provide guidance and support throughout the program and beyond.
This combination of training and mentorship will equip participants with the skills and knowledge they need to succeed in a career in customer service.
Finally, completing the learnership will also provide participants with a recognized qualification, which can help them stand out in the job market and advance their careers.
How can interested individuals apply for the learnership?
Interested individuals can apply for Afrika Tikkun’s Contact Centre Learnership 2023 by visiting the organization’s website and filling out the online application form.
The application process typically involves submitting personal information, educational background, and work experience, as well as answering a series of questions about why the individual is interested in the program and what they hope to gain from it.
Once the application is submitted, it will be reviewed by the Afrika Tikkun team, and successful applicants will be contacted for an interview. It’s important to note that there may be specific eligibility requirements for the learnership, such as age, education level, and language proficiency, so interested individuals should review these carefully before applying.
Do you consider yourself dedicated ,hardworking and passionate about contact centre ? If this is for you get in touch with us.
Afrika Tikkun is looking for young unemployed people between the age of 22 to 28 years to be part of contact centre leanership in Johannesburg.
Forward your application to pokellom@afrikatikkun.org
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